Tech Support Engineer

Engineering - Platform

Bengaluru

Job Description

Who are we?

Bright is a consumer FinTech company based in San Francisco, CA, and Bangalore, India. We are a mission-driven organization dedicated to improving the lives of everyday consumers through AI-driven ﬁnancial planning.

Bright runs on its own patented technology called MoneyScienceTM, a system of 34 algorithms that applies over 20,000 data points for each user every day. Over 200 equations drive the system’s core work. As of October 2021, Bright had made over 5 million transactions and paid down approximately $150 million in debt for its users.

We are building for the global market, bringing together exceptional teams of engineers and data scientists applying the best of artiﬁcial intelligence to personal ﬁnance. Data science is at the heart of every product that we build.

In 2021, Bright secured $31 million in Series A funding from Sequoia, Hummingbird, Falcon Edge Capital and other prominent venture capital investors.

What will you do?

Hands on experience in IT operations
OS installations - Linux/ubuntu, Windows, MacOS
Software installation on the above OS
Basic debugging skills in any or during installation of any software
Have experience in installing antivirus software.
Knowledge of centralized management of devices is a plus point
Centralized user management via Google admin console/ Gsuite admin
Knowledge of employee Onboarding / Exit process
Knowledge of VPN and VPN client installation on above mentioned OS
Centralized device management

What will you bring?

2+ years' of technical support experience
Customer service oriented
Strong written and verbal and troubleshooting skills

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